Privacy Policy

This Privacy and Cookie Policy (“Policy”) describes how Fanuza (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when individuals (“you” or “users”) access our website, make a purchase, or otherwise interact with our services.

This Policy applies globally and is designed to comply with applicable data protection laws and best practices for international e-commerce operations.

2. Information We Collect

We collect personal information that you voluntarily provide and information that is automatically collected through the use of our website and related technologies.

2.1 Personal Information You Provide

When you interact with our website or services, we may collect the following categories of personal data:

  • Full name

  • Billing and shipping address

  • Payment information (e.g., credit or debit card details)

  • Email address and contact preferences

  • Account login credentials (if applicable)

  • Purchase history and order details

  • Communication history with our support team

2.2 Information Automatically Collected

When you visit our website, certain information is collected automatically, including:

  • Device and browser type

  • IP address and time zone

  • Website interaction data (pages viewed, products clicked, time spent)

  • Cookies and other tracking identifiers

3. Purpose of Collection and Use

We collect and process personal information for the following purposes:

  • To process, verify, and fulfill customer orders

  • To provide customer service and respond to inquiries

  • To manage user accounts and authentication

  • To communicate order updates and promotional materials (where permitted)

  • To analyze website performance and improve user experience

  • To comply with legal obligations and prevent fraudulent activity

4. Data Sharing and Disclosure

We may share personal data only as necessary for business operations and in compliance with this Policy. Examples include:

  • Payment processing partners for secure transaction handling

  • Shipping and logistics providers to deliver your orders

  • Email service providers for transactional and marketing communications

  • Analytics providers for monitoring site performance and optimizing user experience

All third parties are required to maintain the confidentiality and security of your information and may not use it for any purpose other than providing contracted services.

5. Cookies and Related Technologies

5.1 Definition

Cookies are small data files stored on your device that help improve your browsing experience. They may collect information about your interactions with our website and services.

5.2 Types of Cookies Used

  • Strictly Necessary Cookies: Essential for website functionality, such as enabling purchases and account access.

  • Performance and Analytics Cookies: Measure website usage and improve functionality.

  • Advertising Cookies: Deliver targeted content and advertisements based on browsing behavior.

  • Functional Cookies: Remember user preferences and improve personalization.

5.3 Your Choices

You may adjust your cookie preferences at any time by visiting the Cookie Settings link available in the website footer. Most browsers also allow you to block or delete cookies; however, disabling certain cookies may limit site functionality.

6. International Data Transfers

Your information may be transferred, stored, and processed in jurisdictions that may have different data protection standards. We implement reasonable measures to ensure that such transfers comply with applicable privacy laws and that your data remains protected.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights and Choices

You have the right to:

  • Access and obtain a copy of your personal data

  • Request correction of inaccurate information

  • Request deletion of your data, subject to legal and contractual obligations

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at contact@fanuza.com.

9. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no online transmission is entirely secure, and users should exercise caution when sharing personal data.

10. Updates to This Policy

Fanuza may modify this Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date. Continued use of our website after such updates constitutes acceptance of the revised Policy.

11. Contact Information

For questions, concerns, or requests regarding this Policy or your personal data, please contact us at:
Email: contact@fanuza.com